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Frequently Asked Questions

How do I book an apartment? ▼

Select Your Preferred Apartment: Browse through our apartment list and choose the apartment that suits your needs.

Check Availability: Select your desired check-in and check-out dates.

Fill in Your Details: Complete the form with your personal details and click "Send Application".

Receive Confirmation Email: You will get a confirmation email with all the details of your selected apartment and booking request.

Owner Approval & Secure Booking: We will verify your request with the apartment owner. Once confirmed, we will guide you through the secure booking process, including signing the lease to finalize your reservation.

Move In: Once the booking is complete and the lease is signed, you’re all set to move into your new apartment!

How do I sign the lease? ▼

Online: The lease agreement can be signed online, ensuring the security of your booking and confirming the terms of your rental in advance of your arrival.

In-Person at the Accommodation: Alternatively, the lease can be signed upon your arrival at the accommodation. This option is available when the apartment is unoccupied and ready for check-in.

What is the cancellation policy? ▼

No cancellation fee applies because we do not require online payment.

If a prepayment is required and you agree to pay it in advance (as indicated during the booking process), it will be non-refundable, as it is considered a commitment to secure your reservation.

Are utilities included in the rental price? ▼

Choose your preferred apartment and select the period of renting. You will then be able to see which utilities are included or excluded, depending on the apartment’s policy and the length of your stay.